Federal Express Case Study Example | Topics and Well Written Essays - 500 words

Federal Express - Case Study Example The firm has often come up with performance standard programs, which help the staff meet certain performance targets and retain its position in the field. "As a multi-national, ensuring consistent performance standards and corporate values throughout its employees in every country of operation is fundamental to maintaining and growing its global status." (Case Study) Over the decades, FedEx has faced fluctuating employee turnover rate. This has been due to the very demanding nature of work at FedEx and turnover rate is highest among courier, customer representatives and line managers. (Case Study) This explains who are assigned the toughest responsibilities. FedEx appreciates the efforts made by each person and rewards them appropriately but its performance setting programs have come under attack. We need to understand that delivering packages and documents on time is not an easy task. There are several unseen contingencies that can emerge such as weather conditions, road accidents, traffic jams and flight delays. In order to make sure that each and every packet is delivered on time, FedEx has to recruit people who are self-motivated, active, and young. But this age factor has caused trouble for FedEx. The firm that enjoys an important place in the corporate world cannot help discriminating on age since the nature of th